STAAH, a renowned provider of hotel distribution technology, has strategically implemented AuxiBot’s generative AI capabilities to revolutionize hospitality management. By integrating AuxiBot into their reservation management system, STAAH has significantly enhanced booking accuracy and streamlined operations.
AuxiBot’s AI-driven solutions have automated routine tasks, such as real-time rate updates and channel management. This intelligent automation allows STAAH to deliver seamless experiences for their clients, optimizing workflows and boosting efficiency.
The integration of AuxiBot not only improves operational accuracy but also elevates customer satisfaction. By leveraging cutting-edge AI technology, STAAH has positioned itself as a leader in the industry, fostering growth and innovation in hospitality management.
Despite its significant contributions, STAAH has faced challenges similar to those encountered during AI integration. A key challenge has been ensuring that AuxiBot’s AI tools seamlessly integrate with STAAH’s diverse hotel distribution systems, requiring extensive customization and API development. Additionally, maintaining the precision and reliability of AuxiBot’s capabilities, particularly in handling dynamic pricing and real-time updates, has required ongoing refinement and training. These challenges highlight STAAH’s dedication to innovation and collaboration, as we continue to refine AuxiBot’s potential to enhance operational efficiency and deliver exceptional experiences to our clients.
To address the challenges of AI integration, we adopted a comprehensive strategy to ensure AuxiBot’s success within STAAH’s operations. Through rigorous testing, iterative development, and close collaboration with experts, we achieved seamless integration with STAAH’s complex hotel distribution systems. Continuous refinement and training of AuxiBot’s AI capabilities were key, utilizing real-time performance data and feedback from users to enhance its accuracy and functionality. By following an agile and customer-focused approach, we customized AuxiBot to meet STAAH’s unique needs, resulting in a solution that significantly improved operational efficiency and client satisfaction.
STAAH partnered with AuxiBot to boost customer acquisition by integrating a generative AI assistant into our CRM. The AI captures leads, transfers them to our CRM, and answers real-time queries about our products. Supporting 52+ languages, it has streamlined lead management and enhanced client engagement. The Auxi AI team at Duco Consultancy ensured seamless deployment, aligning with our business needs.
Edwin Saldanha, Marketing Director, STAAH
AuxiBot’s cutting-edge technology integrates seamlessly with STAAH’s property management and distribution systems, revolutionizing hotel operations and guest interactions. With three advanced AI assistants, AuxiBot streamlines property data management, supports internal staff, and delivers multilingual customer-facing services.
By adopting AuxiBot, STAAH has drastically reduced time spent on manual tasks, enhanced guest satisfaction, and gained actionable insights into customer behavior. Its unique versatility and multilingual capabilities empower STAAH to provide personalized, high-quality service while overcoming language barriers.
As a pioneer in innovation, AuxiBot marks New Zealand’s first implementation of generative AI in STAAH’s channel management platform, setting a new standard for the hospitality industry.
